True Key Hotels & Resorts is a Canadian hospitality management company that specializes in full-service management of condo-style hotels, resorts, and vacation rental properties across Western Canada.

True Key provides full-service and tailored management solutions, including:

• Operational oversight
• Full-service accounting
• Owner relations and reporting
• Human resources
• Sales and marketing strategy
• Revenue and rate management
• Group, wedding, and event sales

True Key is primarily a hotel and resort management company. We partner with property owners, strata and condo association councils, and investment groups to operate and grow hospitality properties on their behalf.

True Key manages a diverse portfolio that includes:

• Resorts and hotels

• Vacation rental properties

• Condo-hotel and strata-managed properties

Currently, True Key manages properties throughout British Columbia, including:

• Vancouver Island

• The Fraser Valley

• The Columbia Valley

Specific properties and destinations are listed here and individual property websites.

No. Each property maintains its own unique brand, website, and guest experience, while benefiting from True Key’s centralized expertise in human resources, accounting, sales and marketing, revenue strategy, and operations.

Reservations are made directly through each property’s official website or approved booking channels. Direct booking is always recommended for the best rates, flexible policies, and exclusive offers.

True Key oversees reservation systems and strategy, but bookings are processed through each individual property’s booking engine and front-desk team.

For booking-specific questions, it’s best to contact the property directly. Contact details are available on each property’s website.

Yes. True Key supports group, wedding, and event sales across its portfolio, including:

• Corporate retreats

• Sports teams

• Weddings and celebrations

• Long-stay and extended-stay groups

Availability and services vary by property.

Event inquiries should be directed to our sales manager at sales@truekey.ca or 250-347-2984

True Key stands out for its:

• Financial Stability: Owners always receive timely payments, with rental revenue kept separate from operating capital.
• Operational Excellence: We employ a loyal and experienced team, providing competitive employment packages and health benefits.
• Cost Efficiency: Benefit from our purchasing power and operating efficiencies, ensuring lower costs for essential supplies.
• Systematic Management: Proven systems ensure smooth operations and regular reporting keeps all stakeholders informed.
• Sales & Marketing: Effective strategies build new and repeat business, strengthening the resort brand for sustainable success.
• Professional Network: Access to a solid network of service providers for condo management, development services, interior design, and real estate sales.

Career opportunities may be available across operations, sales, marketing, and management. Open positions are posted on individual job listings here >>>

True Key values collaboration, accountability, innovation, and genuine hospitality. We’re a hands-on team that believes in doing things well — and doing them thoughtfully.

Our core values are to be T-R-U-E

Contact information and a general inquiry form can be found on our Contact Us page here >>>

Please see more information on our Professional Management Services page here and feel free to fill in the contact form at the bottom of the page.

Yes. True Key Hotels & Resorts is proudly Canadian and headquartered in Calgary, Alberta with properties located across British Columiba.