People are the key factor at True Key Hotels & Resorts

True Key Hotels & Resorts is a people focused company. It’s the growth of our company that drives our need for talented, energetic and dedicated team members. True Key is comprised of team members dedicated to providing high quality respectful service to our guests, owners and each other. We are a young, ambitious and growing company providing best-in-industry benefits that include:

  • Competitive wages
  • Recognition for achievements
  • Health benefits
  • Meaningful opportunity for advancement
  • Education
  • Discounted travel
  • Comfortable work environments
  • Flexible hours

True Key invests significant time and resources in training team members. Our team members stay with us because they enjoy working with us, they’re valued by their managers, they appreciate the recognition they get and they do meaningful work.

We hire for attitude and train for success!

True Key has been recognized for the following awards

  • Columbia Valley Business Excellence Awards Outstanding Workplace of the Year – 2021
  • Tourism Vancouver Island Employer of the Year – 2019
  • Columbia Valley Business Excellence Business of the Year – 2018
  • Columbia Valley Business Excellence Tourism & Hospitality Award – 2016


The “team” aspect of employment here really spoke to me.  Great team members, hard working, respectful and a beautiful atmosphere to work in and Free Coffee!!  I’m surprised by the respect and validation I get everyday, the fun I have at my job and the amount of great people in one place.   The opportunity to be a part of the company should not be missed.  There is nothing better than loving your job!       Melody Eastman – Housekeeping Supervisor, Sunrise Ridge Waterfront Resort
"It’s rare to find a workplace filled with people as supportive and as close-knit as the ones at Sunrise Ridge. By the end of my first day, I already felt like I was a part of this phenomenal work family. Every single person on staff is invested in the success of the business as well as every member of it, resulting in a team that is helpful, caring, and encouraging. Starting a new job is always a little bit intimidating, but working alongside the fantastic team at Sunrise Ridge is a lot like having a soft, cushy safety net. No matter what happens, I know I’m surrounded by talented, experienced, and patient people who have nothing but the best interest of the entire team – and every single person on it."  Brandi Liddicoat – Guest Services Agent, Sunrise Ridge Waterfront Resort
“True Key has a family-like atmosphere, working together to achieve our goal in being the best in our business. The True Key culture encourages a ‘voice’ and allows each team member to take ownership on things good or bad. We operate with integrity, stay true to who we are, and I am grateful for the knowledge I gain on a daily basis. It is remarkably rewarding working with a team of people who genuinely love what they do.”  Katie Wallace - Marketing Manager