TRUE KEY HOTELS & RESORTS’ MANAGEMENT TEAM
Partnering with True Key Hotels & Resorts means you can be rest assured; your hospitality business is in good hands. Our team consists of experts from all aspects of the industry, including operations, marketing, accounting, business development and strategic planning. Our continued success and expansion has allowed us to assemble a qualified, skilled, results-driven team dedicated to personalized management strategies and high-level service.
Michael Anderson, President
Michael is a successful entrepreneur and manager with over 20 years professional business development and management experience. His career has included condo style resort management, food & beverage business development, full service hotel management, luxury resort condo development and the ongoing management of the True Key family of hotels & resorts. He’s been actively engaged in Western Canadian hospitality markets including Canmore, Kelowna, Osoyoos, Banff, Parksville, Radium Hot Springs, Harrison Hot Springs, Sooke, Nootka Sound and Belize. His primary accountabilities include the development and oversight of the resort rental programs, owner association management and the financial and legal structures of the resorts. Additional accountabilities include consulting developers on legal structure, resort development, corporate structure and strategic operational and financial planning.
JoAnne Silgailis, Controller
As a key member of the True Key Hotels & Resorts team, Joanne has been involved with True Key and its affiliates for over 14 years. She leads a skilled accounting team and brings a senior level of accounting and managerial skills as well as a strong understanding of hospitality accounting practices. She currently oversees the daily accounting for all the True Key managed properties and companies along with providing clarity and leadership to all accounting functions. Prior to working with True Key Hotels & Resorts, Joanne worked at various vacation and resort management companies as a controller and brings over 20 years of combined experience.
Katie Wallace, Sales & Marketing Manager
Katie joined the True Key Hotels & Resorts team in the summer of 2011. With over 20 years in the hospitality industry, she is focused on applying her knowledge to build the True Key brand and prominently position all True Key managed properties in their feeder markets. She is responsible for the development and management of websites, executing advertising campaigns, graphic design and development of promotional materials, online advertising, email marketing, as well as overseeing sales efforts for the properties within the True Key portfolio.
Karina Gaudreau, Human Resources Manager
Karina joined the True Key Hotels & Resorts team in December of 2015. She boasts 10 years Hospitality and 10 years Oil & Gas experience. Her primary focuses are on implementing standardized human resource policies, recruitment, employee engagement, payroll and providing human resource support to all True Key managed properties. Karina has been instrumental in defining, establishing and developing the True Key corporate culture.
Julie Lareau, General Manager
Bighorn Meadows Resort
With over 15 years’ experience in hotel and condo resort management, Julie’s strengths can be found in implementing, standardizing, and participating in all areas of hotel and resort operations. She has an exceptional customer service background with a passion for serving others.
Jenn Buerge, General Manager
Harrison Beach Hotel
Relatively new to the True Key management team, Jenn has quickly proven herself to be a dynamic and inspirational leader. She has significant experience with front desk management, accounting, business administration and bookkeeping. Her career has included time as an entrepreneur with extensive experience managing high-performing teams in many of her roles.
Jason Johnson, General Manager
Nootka Marine Adventures
Jason is new to the True Key management team, having recently been hired as the General Manager for Nootka Marine Adventures in the summer of 2020. He is responsible for overseeing all operations for Moutcha Bay Resort, Nootka Sound Resort, and Newton Cove Resort in Nootka Sound, BC, as well as the Nootka Marine Adventures sales office in Courtenay, BC. As a hospitality veteran with over 23 years of experience, Jason has shown he is a multifaceted leader focused on driving sustainable financial growth. Jason most recently served as the Director of Food & Beverage for Ocean Wise Conservation Association. Headquartered at the Vancouver Aquarium, he was responsible for all aspects of leadership for the food and beverage division that consisted of catering and events.
Tony MacDonald, Area General Manager - Sooke
Sooke Harbour Resort & Marina and SookePoint Ocean Cottage Resort
A hospitality industry veteran with over 25 years of experience at hotels and resorts in Vancouver, Whistler, Osoyoos and Sun Peaks, Tony is well-versed when it comes to operations, administration, guest services, reservations, revenue management and housekeeping. Prior to working with True Key, Tony worked with large branded chain hotels including Four Seasons, Hyatt Regency, Pan Pacific and Hilton
Tara Ryder, General Manager
Sunrise Ridge Waterfront Resort
A seasoned veteran with True Key, Ryder most recently served as General Manager at the Harrison Beach Hotel. She began her management career while working with True Key as the Guest Services Manager at Bighorn Meadows Resort in Radium Hot Springs, BC in 2004. After 15 years with True Key, Tara brings a wealth of knowledge to Sunrise Ridge Waterfront Resort.
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