Partnering with True Key Hotels & Resorts means you can be rest assured; your hospitality business is in good hands. Our team consists of experts from all aspects of the industry, including operations, marketing, accounting, business development and strategic planning. Our continued success and expansion has allowed us to assemble a qualified, skilled, results-driven team dedicated to personalized management strategies and high-level service.

Michael Anderson

Michael Anderson, President

Michael is a successful entrepreneur and manager with over 20 years professional business development and management experience.  His career has included condo style resort management, food & beverage business development, full service hotel management, luxury resort condo development and the ongoing management of the True Key family of hotels & resorts. He’s been actively engaged in Western Canadian hospitality markets including Canmore, Kelowna, Osoyoos, Banff, Parksville, Radium Hot Springs, Harrison Hot Springs, Sooke, Nootka Sound and Belize. His primary accountabilities include the development and oversight of the resort rental programs, owner association management and the financial and legal structures of the resorts. Additional accountabilities include consulting developers on legal structure, resort development, corporate structure and strategic operational and financial planning.

JoAnne Silgailis, Controller

As a key member of the True Key Hotels & Resorts team, Joanne has been involved with True Key and its affiliates for over 17 years. She leads a skilled accounting team and brings a senior level of accounting and managerial skills as well as a strong understanding of hospitality accounting practices. She currently oversees the daily accounting for all the True Key managed properties and companies along with providing clarity and leadership to all accounting functions. Prior to working with True Key Hotels & Resorts, Joanne worked at various vacation and resort management companies as a controller and brings over 20 years of combined experience.

JoAnne Silgailis
Katie Wallace

Katie Wallace, Director of Sales & Marketing

Katie joined the True Key Hotels & Resorts team in the summer of 2011. With over 20 years in the hospitality industry, she is focused on applying her knowledge to build the True Key brand and prominently position all True Key managed properties in their feeder markets. She is responsible for the development and management of websites, executing advertising campaigns, graphic design and development of promotional materials, online advertising, email marketing, as well as overseeing sales efforts for the properties within the True Key portfolio.

Karina Gaudreau, Human Resources Manager

Karina joined the True Key Hotels & Resorts team in December of 2015.  She boasts 10 years Hospitality and 10 years Oil & Gas experience.  Her primary focuses are on implementing standardized human resource policies, recruitment, employee engagement, payroll and providing human resource support to all True Key managed properties.  Karina has been instrumental in defining, establishing and developing the True Key corporate culture.

Karina Gaudreau

Trevor Webb, General Manager
Bighorn Meadows Resort

Trevor is a seasoned hospitality professional with substantial leadership experience and this combined with his positive attitude and energy will serve him well as he and his team take Bighorn Meadows Resort to new heights. Previous to becoming the General Manager at Bighorn Meadows Resort, Trevor was the Food & Beverage Manager for Radium Golf Group (previously managed by True Key).

Laura-Lee Lofgren, General Manager
Harrison Beach Hotel

As a successful hospitality industry veteran with over 20 years of experience at hotels and resorts in Richmond, Vancouver and Whistler, Laura-Lee brings an excellent resume to Harrison Hot Springs. She is well-versed when it comes to operations, administration, guest services, reservations, and revenue management. Her considerable experience makes her a valuable asset to the True Key family of hotels and resorts.   

Laura-Lee Lofgren
Jenn Buerge

Jenn Buerge, Area General Manager
Sooke, BC

Jenn Buerge has worked with True Key for the past seven years and has proven herself to be a dynamic and inspirational leader. Prior to working in Sooke, her most recent position with True Key was as the General Manager of the Harrison Beach Hotel in Harrison Hot Springs, BC. Her career has also included time as an entrepreneur with extensive experience managing high-performing teams in her previous roles. Her personality and considerable experience make her an ideal candidate to lead True Key’s our resort operations in Sooke to further success.

Tara Ryder, General Manager
Sunrise Ridge Waterfront Resort

A seasoned veteran with True Key, Tara most recently served as General Manager at the Harrison Beach Hotel. She began her management career while working with True Key as the Guest Services Manager at Bighorn Meadows Resort in Radium Hot Springs, BC in 2004. After 17 years with True Key, Tara brings a wealth of knowledge to Sunrise Ridge Waterfront Resort.

Tara Ryder

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