True Key Hotels & Resorts

Best Rate Guarantee

At True Key Hotels & Resorts, we want to assure you that you are receiving the best rates when you book directly with us. No matter which True Key resort management property you are visiting, if you find a better rate through another booking channel, we will match it, guaranteed!

Best Rate Guarantee

Why book directly with us?

  • Guaranteed Lowest Rate
  • No need to negotiate online booking engines
  • No hidden fees
  • Friendly customer support, we are always at your service! 

Terms & Conditions: 

  • You must find a lower publicly available rate on another booking channel for the same property, room types, dates, type of currency, and length of stay.
  • Rate comparisons must be in Canadian Dollars.
  • Rate comparisons must be claimed before reservation is made or within 24 hours of booking. 
  • Rate comparisons will be made net of taxes, service charges, or other fees and incidental charges.
  • Our Guarantee does not apply to the following:
    • Negotiated rates and any other rates not available to the public, such as group rates, coupons, membership rates and Government Rates.
    • Rates found on opaque or auction sites and other sites (i.e. Priceline) where the hotel brand and specific hotel are not known until the Booking is made.
    • Hotel packages or travel packages which may include hotel, airfare, car rental, food and beverage offers or other similar packages or amenities.
    • Rate disparities due to fluctuations, rounding, or differences in the currency exchange rates.
    • Real Estate offers from the property Developer.