True Key Hotels & Resorts

Best Rate Guarantee

At True Key Hotels & Resorts, we want to assure you that you are receiving the best rates when you book directly with us. No matter which property you are visiting, if you find a better rate through another booking channel, we will match it, guaranteed!

Why book directly with us?

  • Guaranteed Lowest Rate
  • No need to negotiate online booking engines
  • No hidden fees
  • Friendly customer support, we are always at your service! 

Terms & Conditions: 

  • You must find a lower publicly available rate on another booking channel for the same property, room types, dates, type of currency, and length of stay.
  • Rate comparisons must be in Canadian Dollars.
  • Rate comparisons must be claimed before reservation is made or within 24 hours of booking. 
  • Rate comparisons will be made net of taxes, service charges, or other fees and incidental charges.
  • Our Guarantee does not apply to the following:
    • Negotiated rates and any other rates not available to the public, such as group rates, coupons, membership rates and Government Rates.
    • Rates found on opaque or auction sites and other sites (i.e. Priceline) where the hotel brand and specific hotel are not known until the Booking is made.
    • Hotel packages or travel packages which may include hotel, airfare, car rental, food and beverage offers or other similar packages or amenities.
    • Rate disparities due to fluctuations, rounding, or differences in the currency exchange rates.
    • Real Estate offers from the property Developer.