About True Key

Who We Are & What We Do

True Key Hotels & Resorts Ltd. (TKHR) is a young and progressive resort management business based in Radium Hot Springs, British Columbia. The TKHR brand was established in 2010 with the mission of developing and operating a thriving and respected resort management business that delivers memorable vacation and vacation ownership experiences.

Since establishing the brand in 2010 TKHR has grown its business to include the management of 4 luxury resort properties in British Columbia. At those properties TKHR undertakes 4 core functions:

  • Professional Rental Management: This includes the vacation rentals of strata titled resort condominiums. Services included in this function are sales & marketing, accounting, guest services, administration, housekeeping and repairs & maintenance.
  • Owners’ Association Management: TKHR currently manages 5 owners’ associations. These associations look after the common interests of fractional owners. Each of these associations is a registered society in the province of BC. These Associations have over 1,000 owners combined. Services to these associations include administration, accounting, reporting, capital refurbishment planning and meeting all regulatory requirements.
  • Owners Services: Services provided to owners include check-in, check-out, concierge services, communication, repairs & maintenance and project coordination.
  • Strata Services: Service provided to strata’s include grounds keeping, snow clearing, pool maintenance, repairs & maintenance, painting and reporting.